Remote help
When Sum-IT is helping you, these are the ways Chad can connect to your computer. Use the option we asked you to use.
Sum-IT will never call out of the blue asking to connect. Only connect with someone you know.
One-time support session
Best for a quick fix today
Go to Splashtop SOS, download and run the small app, and read the 9-digit code to Chad.
- Open Splashtop SOS.
- Download and run the small app on the computer that needs help.
- Read the 9-digit code to Chad.
Ongoing managed access
Only if Sum-IT asked you to install it
This installs the Splashtop Streamer and adds the computer to Sum-IT's Splashtop account, so Chad can help later without a new code each time. It gives Sum-IT ongoing access. Install it only if Sum-IT asked you to.
- Open the download link.
- Install the Splashtop Streamer and finish the setup it shows.
- Leave it installed so the computer stays on Sum-IT's account.
Rather talk first?
Call, or book a free consultation.
Office
22140 Rosedale Highway, Bakersfield, CA 93314